Director of Property Maintenance
Immediate Supervisor: Executive Director
FLSA Classification: Full-time/Exempt; 1st Shift Monday – Friday
Overview:
House of Ruth is a 33-year-old not-for-profit HIV services organization with a mission of strengthening lives for those with or affected by HIV. We do this by offering housing and support services with a holistic focus on low-income individuals who are HIV-positive, as well as their family members who count on them for financial and emotional support.
Ours is a culture that values professionalism and integrity, along with an unwavering commitment to House of Ruth’s mission. The successful candidate is a hands-on problem solver who takes the job duties very seriously but is able to find humor in the day-to-day, sometimes unpredictable occurrences of an organization that provides direct services to an underserved client population.
Job Summary:
The Director of Property Maintenance oversees property maintenance, ensuring efficient repairs, safety, and quality standards. This role troubleshoots maintenance issues, leading preventative maintenance and upkeep, unit turns, light remodels, and minor to major repairs. The position is accountable for leading with respect for co-workers and residents, embracing the agency mission and values. Supervises one maintenance technician and contractors.
House of Ruth’s portfolio of agency-owned properties include a 10,000 square foot main office, 1,200 square foot food pantry building, 15 scattered site residences, and a 5,500 square foot shelter home.
This position is not merely a maintenance technician. It requires proven experience and ability to assess, analyze, and resolve complex maintenance and repair issues. However, ours is a small team, necessitating that the position also perform basic repairs. Though not an exhaustive list, these routinely include snaking a clogged toilet, fixing a dripping faucet, patching drywall holes, and replacing a smoke detector. The position is roughly 60% field-based work and 40% administrative tasks.
Our ideal candidate is resourceful and operates effectively with minimal supervision while ensuring all maintenance services are done efficiently and effectively.
Qualifications:
- Proven experience as a property manager or maintenance manager
- Prior multi-site experience preferred
- Reliable personal vehicle
- Valid driver’s license and auto insurance at minimum level of $100,000/$300,000/$100,000
- Basic troubleshooting skills for HVAC, plumbing, electrical, and appliances
- Strong customer service and communication skills to interface with co-workers, residents, and contractors, ensuring all parties are informed and satisfied
- Basic computer skills that include managing email, including files and folders, and using Microsoft Office
Responsibilities:
- Plans, schedules, and coordinates general maintenance, light remodels, and minor to major repairs
- Supervises maintenance team, setting clear expectations, providing feedback and conducting supervisee reviews
- Manages timely completion of all maintenance and unit turnover needs
- Develops and implements a preventive maintenance program and plans for long-term capital needs
- Manages successful vendor and contractor relationships
- Monitors budgets and controls inventory
- Completes HQS and NSPIRE inspections and documentation for agency-owned properties
- Monitors rent payments and, in consultation with Director of Housing, prepares and issues lease violation correspondence as needed
- Provides emergency and after-hours maintenance support as needed. Typically involves troubleshooting over the phone and scheduling after-hours contractor.
- Supports the team with other duties as needed to maintain resident safety and satisfaction
Physical Requirements:
- Frequent need to lift and move items weighing up to 50 lbs. or more
- Frequent standing, bending, stooping, kneeling, and crouching
- Sufficient manual dexterity to use hands effectively while handling tools, controlling machinery, and performing precise tasks
- Sufficient agility and balance to climb ladders on occasion
Compensation and Benefits: $50,000 — $55,000 annually based on experience
$58,000 — $60,000 annually based on experience. Benefits include group health, life, and disability insurance, employer IRA plan, free parking, generous PTO, paid holidays, professional development and more.
House of Ruth provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
TO APPLY:
Send resume and to Lisa Sutton, Executive Director, at lsutton@houseofruth.net. No phone calls please.